PRIVACY POLICY

◆Basic Policy Atelier Bonhomme Limited Liability Company (hereinafter referred to as "our company"), which operates this website, recognizes the importance of protecting personal information and will endeavor to protect personal information in accordance with the following policies.

1. Compliance with laws and regulations With regard to the handling of personal information, the Company will comply with all laws and regulations concerning the protection of personal information and other social norms, and will establish internal regulations and thoroughly inform all directors and employees of these regulations.
2. Safety management of personal information With regard to the handling of personal information, the Company will appoint a safety manager and implement appropriate safety measures to prevent the loss, leakage, damage, and unauthorized access of the personal information it collects, and will strive to manage the information rigorously.
3. Acquisition of Personal Information When collecting or acquiring personal information, the Company will specify the purpose of use in advance, and will acquire the information only to the extent necessary for business purposes, through lawful and fair means.
4. Purpose of Use of Personal Information We will use the personal information we collect within the scope of the purpose of use indicated at the time of collection and only to the extent necessary for the performance of our business.
5. Provision of personal information to third parties Unless required by law, we will not provide or disclose personal information to third parties without the prior consent of the individual.
6. Disclosure, correction, deletion, suspension of use, etc. of personal information If an individual requests the disclosure, correction, deletion, suspension of use, etc. of personal information held by the Company, the Company will respond appropriately after verifying that the person making the request is the individual in question.
7. Revision of this Policy We will review this policy from time to time and strive to further improve our efforts to protect personal information.
If you have any comments or questions regarding our handling of personal information, please contact us at info@cisei-firenze.com .
The above policy also applies to this website, and we will protect the personal information received from customers, etc. Please also refer to the "Customer Information" below for information on how this website handles personal information.

◆Overview of customer informationThis page explains how Cisei Online Shop (hereinafter referred to as this website) handles personal information.We respect the privacy of all users of this website (hereinafter referred to as "users"), and will handle users' personal information with the utmost care in accordance with the following policy.

1) Personal InformationPersonal information refers to information about an individual user that can identify the user by the name, address, telephone number, email address, and other descriptions that make up the information.In addition, even if the information alone cannot identify the user, it can be easily collated with other information, and as a result, the information also includes information that can identify the individual user.

2) Personal Information Management Officer The following person shall be responsible for managing the personal information of users.
Operating company name: Atelier Bonhomme Ltd.
Name of website: Cisei Online Shop
Personal information management officer: Equivalent to the person in charge in the "Notation based on the Specified Commercial Transactions Act"

3) Purpose and scope of use of personal information: 1. Management of members and users. 2. Implementation of surveys, campaigns, monitoring projects, etc. 3. Notification of matters necessary for the operation of this website (including by email and SNS).
4. Advertising, promotion, and sales solicitation of the products, etc. of this website (including via email and SNS)
5. Sending e-mail newsletters; 6. Packing and shipping of products, etc.; 7. Calculating charges and invoicing; 8. Providing point services, etc.; 9. Posting information posted by members and users; 10. Responding to various inquiries and after-sales service; 11. Researching and analyzing marketing data; 12. Creating statistical materials to be provided to business partner companies; 13. Exercising rights and fulfilling obligations based on contracts, laws, etc.

4) Disclosure of personal information to third parties In principle, personal information of users will not be disclosed to third parties without the consent of the user. It will only be disclosed when the recipient and content of the information provided are specified and the consent of the user is obtained.
However, in the following cases, we may disclose registered information without the user's consent, provided this does not violate applicable laws and regulations.

1. When it is necessary to cooperate with a national or local government agency, or a person commissioned by them, in carrying out duties prescribed by law, and obtaining the user's consent may impede the performance of said duties
2. When disclosure of personal information is requested by a court, the public prosecutor's office, the police, a bar association, a consumer center, or an organization with equivalent authority.
3. When the user who provided the personal information explicitly requests disclosure or provision to a third party
4. When disclosure or provision is permitted by law
5. When the website reasonably determines that it is necessary to provide services to the user.

5) Disclaimer In the cases of the following items, our company and this website shall not be held liable for any acquisition of personal information by third parties.
1. When a user discloses personal information to a specific company using the functions on this website or other means.
2. If the user is unintentionally identified based on activity information or other information entered on this website by the user
3. When a user's personal information is provided and used on an external site (including various SNS) linked to this website
4. If a person other than the user obtains personally identifiable information (username, password, etc.) due to reasons beyond the control of this website

6) Outsourcing of personal information processing This website may outsource all or part of the processing of personal information, such as payment services, to external companies that the company deems trustworthy.

7) Changes to personal information, etc. In principle, only the individual may request the disclosure, correction, or deletion of personal information registered on this website. For specific methods, please contact the person in charge of personal information management. Please note that we cannot respond to inquiries regarding personal information that has been deleted in accordance with the membership terms and conditions.

8) Management of personal information This website strives to implement appropriate security measures to prevent the loss, misuse, and alteration of personal information under its management. Personal information is stored in a secure environment that is not accessible to general users.

*Credit card payments and Apple Pay are subject to the privacy policy of Shopify Payments , our payment agent. Please refer to the website below.
https://www.shopify.com/legal/privacy

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