About product shipping
Shipping Fee
Shipping is free within Japan.
About the delivery company
Delivery will be made by Yamato Transport .
*Please note that we cannot accept requests to specify a delivery company.
Shipping time
We usually ship within 7 business days after receiving your order.
For pre-order items, please check the display for each product.
*The above does not apply if transportation services are disrupted due to weather or other factors.
*During certain events, congestion on transport routes is expected. Also, please understand that there may be temporary cases of increased luggage volume.
Delivery status
You can check the delivery status using the parcel tracking URL included in the "Order Shipping Notification" email we send you after the product has been shipped.
Regarding redelivery of products due to long-term absence, etc.
If you are absent for an extended period of time after purchase and are unable to receive your product, we ask that you arrange for redelivery yourself.
In addition, if you are not able to receive your ordered item and it is returned to the sender, your order will be cancelled.
We apologize for the inconvenience, but we ask that you place a new order for the product you wish to purchase.
Shipping is free within Japan.
About the delivery company
Delivery will be made by Yamato Transport .
*Please note that we cannot accept requests to specify a delivery company.
Shipping time
We usually ship within 7 business days after receiving your order.
For pre-order items, please check the display for each product.
*The above does not apply if transportation services are disrupted due to weather or other factors.
*During certain events, congestion on transport routes is expected. Also, please understand that there may be temporary cases of increased luggage volume.
Delivery status
You can check the delivery status using the parcel tracking URL included in the "Order Shipping Notification" email we send you after the product has been shipped.
Regarding redelivery of products due to long-term absence, etc.
If you are absent for an extended period of time after purchase and are unable to receive your product, we ask that you arrange for redelivery yourself.
In addition, if you are not able to receive your ordered item and it is returned to the sender, your order will be cancelled.
We apologize for the inconvenience, but we ask that you place a new order for the product you wish to purchase.